Emergency Room

Emergency Department is a Level 4 Trauma Center. RCH&C has the ER staffed 24/7 by highly trained providers that are trained for emergency care. All emergency room staff have specialized training to assess trauma, heart attack and stroke symptoms, and administer life-saving treatment. When advanced care is needed, the hospital aims to get patients to specialized facilities within 60 – 90 minutes.

Emergencies don’t adhere to a nine-to-five schedule. Our emergency department provides 24-hour adult through pediatric emergency and trauma care. Telemedicine services are now available 24/7 for stroke, with a neurologist dedicated to provide this added service. It is staffed by a skilled medical provider and nursing staff proficient in Emergency and Advanced Cardiac Life Support. Our facility is fitted with the latest emergency and trauma care technology and is capable of accommodating ambulance and helicopter transportation. Be assured, when the unexpected occurs, the RC Hospital emergency department is ready. Primary coverage is provided by 24/7 providers and local medical staff upon admission to the hospital.

Avera ECare is available for the patients, providers and nursing staff for professional consults and active team members in the patient experience as needed.

Stroke Designated since July 2014 as an Acute Stroke Ready facility

•    Currently RCH&C has Telestroke capabilities with Allina and CentraCare.
•    Telestroke brings a stroke specialist into the hospital’s emergency department 24 hours a day.

Level 1 Heart Attack Program

In the Emergency Room, our Heart Attack team will:
•    Complete needed tests
•    Monitor heart attack symptoms
•    Administer medications (pain medication, clot busting drugs)
•    Arrange for air transportation to a heart care hospital if advanced care is needed.
•    Our goal is to have you to a specialty heart care service within 60 minutes of coming to our Emergency Room.

Is it a medical emergency?

Although we examine all patients who come to the emergency room for a medical concern, whether it be a major or minor, some common symptoms that could signal an acute medical emergency include:
•    chest pain
•    difficulty breathing
•    stroke symptoms, such as slurred speech, severe headaches, or weakness on one side of the body
•    acute pain
•    cuts or large abrasions
•    possible broken bones
•    any condition that you feel needs immediate medical attention

Calling 9-1-1 is almost always the fastest way to get lifesaving treatment.

ER Team

Alan Johnson, PA-C
Physician Assistant-Certified

Janet Scharmer, NP-C
Nurse Practitioner-Certified

Catherine Phillips, PA-C
Physician Assistant-Certified


What To Bring To Your Appointment

•  Driver’s License
•  Insurance Card
•  A list of the current prescriptions you are taking

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