Patient Information

Patients are the most important people to us at RC Hospital & Clinics in Hector, Olivia, & Renville. We are here to meet your health care needs and strive to exceed your expectations and be your health care providers of choice. Our highly trained staff delivers high-quality, compassionate care from the moment you arrive. We are here to help you with any requests from interpretation, assist with advance directives to billing questions to ensure your best care possible. If you have any concerns or need more information about your inpatient or outpatient visit at RC Hospital & Clinics please call us at 1.800.916.1836.
RC Hospital Address & Phone
Whether you have an appointment at the clinic, surgery scheduled or if you will be admitted as an inpatient. RC Hospital & Clinics is located 90 miles west of Minneapolis on Highway 212.

 

 

Our address is 100 Healthy Way, Olivia, MN 56277.

Our phone number is 800-916-1836 and for any general information you may need, email us at contact@rchospital.com

Insurance Information
RC Hospital & Clinics is contracted with numerous insurance or managed care plans.
Financial Assistance Information
In keeping with our mission and commitment to our communities, RC Hospital & Clinics offers several payment options and financial assistance programs for our patients. Call the Business Department at 800.916.1836 or email at billing@rchospital.com for any questions or concerns you may have about your bill.

 

 

Financial Arrangement Procedure
Uninsured Discount Policy
Charity Care Policy
Collection Procedures

 

Rights and Responsibilities
RC Hospital & Clinics statement of Patient Rights and Responsibilities is available at each Registration Desk.
Patient Safety
RC Hospital & Clinics is committed to the safety of our patients, from reducing the risk of infection to ensuring your provider has all the information needed to prescribe the right medicine for you. Patient Safety is our top priority, our professional health care team provides the safest environment for our patients by putting checks in place to prevent mistakes, and ensure strong lines of communication between staff, patients and families.
Your Privacy
The full text of RC Hospital & Clinics Notice of Privacy Practices is available in English and Spanish at each Registration Desk.
Patients With Disabilities
RC Hospital & Clinics is committed to providing the highest quality of care to all patients. We strive to ensure all patients with disabilities have reasonable and equal access to our facilities.
Caring to Share - Compliments and Concerns
Staff is available for patients and their loved ones to voice compliments or concerns for improved care and service. We value your comments. Please take the time to fill out our short survey about your care at RC Hospital & Clinics.

 

 

To voice a compliment or a concern for internal review, please contact Jennifer Macik, DON at 800.916.1836 or by email at macikj@rchospital.com

Advance Directives for Health Care
Advance directives are written instructions regarding your medical care preferences. You can contact RC Hospital & Clinics Social Worker for more information about Advanced Directives at 320-523-3427.
Parking

 

 

Parking on the south side of the building is reserved for Emergency Room patients only. All others are asked to park their vehicles in the North parking lot.  Access is available through the Main Hospital entrance for visitors and families during our posted visiting hours.

Alma's Garden

 

Patients families may access Alma’s Garden by use of the Main Entrance or via the east end of the Inpatient Corridor. The Main Entrance does not require a security badge. The East Entance to Alma’s Garden does require a security badge that may be obtained from the Nurse’s Station during visiting hours.

Patient Resource
For your convenience, following are links to our partners and communities:

 

 

Minneapolis Heart – www.mplsheart.com

CentraCare – www.centracare.com

Twin Cities Orthopedics – www.tcomn.com

Avera eCARE – www.averaecare.org

Renville County – www.renvillecountymn.com

City of Renville – www.renville.mn.us

City of Olivia – www.olivia.mn.us

City of Bird Island – www.birdislandcity.com

City of Danube – www.Cityofdanube.com

City of Hector – www.hector.govoffice.com

City of Franklin – www.franklinmn.us

City of Fairfax – www.fairfaxmn.gov

City of Morton – www.mortonmn.com

City of Buffalo Lake – www.buffalolake.org

Caring To Share

“Rex has been a patient at RC Hospital multiple times in the past three years. We have been patients of RC Hospital & Clinics for 32 plus years. We couldn’t expect any better care for Rex. Between Doctor Kemp and all the care givers at the hospital. They ‘all’ care about him and he is treated with dignity every time. Thanks to all of you for a job well done.”
Sharon Roschild for Rex Dailey, Danube

 

What To Bring To Your Appointment

•  Driver’s License
•  Insurance Card
•  A list of the current prescriptions you are taking

 

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